Support
Start with the right kind of help.
The live in-app support system is still being prepared. This preview brings product answers, safety guidance, policy information and a general enquiry path together.
Upcoming booking
Schedule, pickup or service questions
Active trip
Trip context and urgent platform support
Payment or refund
Charges, cancellation and refund framework
Account or privacy
Data use, permissions and rights
Driver partner help
Onboarding and partner questions
Something else
Browse answers or send an enquiry
Immediate danger? HireDriverJi support is not an emergency service. In India, call 112 first.Call 112
Product-preview support
Send a general question.
For future booking support, include the booking ID and registered mobile number—but never share an OTP, UPI PIN or full payment credential.
Get in touch