General
What is HireDriverJi?
HireDriverJi is a mobility-booking platform being built around professional drivers. Most planned services include both a vehicle and driver, while selected offerings may be clearly labelled as driver-only for a customer-provided vehicle.
Can I book a driver for my own car?
Yes, where a driver-only service is offered and clearly labelled for your location. Most planned services will include both the vehicle and professional driver, so check the service card and booking summary before confirming.
What checks are planned for drivers?
The onboarding flow is designed to include identity, licence and document checks, along with driving and service-readiness assessment. The exact checks shown for a driver will be visible in the app.
Which cities will you serve?
The initial experience is being designed around Gurugram and Delhi NCR, followed by additional cities. Availability will always be confirmed in the app before a booking.
How will pricing work?
Pricing will vary by service, duration, distance, time and applicable allowances. A complete booking summary will be shown before confirmation.
What if my trip takes longer than planned?
The app will show the applicable extension or extra-time rules for your package. You can review the final trip summary before completing payment.
Can I schedule a trip in advance?
Yes. The planned experience supports both near-term and scheduled bookings, subject to vehicle and driver availability in your area.
Is this website accepting live bookings today?
This is a product-preview website. Store links are provided for the upcoming app, and live service coverage will be announced when operations launch.
Bookings & charges
Does a booking include a car?
Most planned HireDriverJi offerings will include both a vehicle and a professional driver. Some services may be clearly labelled as driver-only for a vehicle you provide. The service card and booking summary will show exactly what is included before you confirm.
Can I modify a booking?
The planned product will allow supported changes subject to driver availability and service rules. Any updated trip or charge information should be shown before reconfirmation.
Are fuel, tolls and parking included?
Inclusions will depend on the booking type. Vehicle-and-driver services may include specified running costs, while tolls, parking or state charges may remain extra. For a driver-only service, fuel or charging for the customer-provided vehicle may remain the customer's responsibility. The booking summary will show the applicable treatment before confirmation.
What if the driver cancels or does not arrive?
The operational replacement and refund process will be published before live bookings open. The customer should be able to see the current status and the next available resolution in the app or through support.
Safety & privacy
What should I check before pickup?
Confirm the driver and, where included, the assigned vehicle details shown in the app. For a driver-only booking, also make sure the vehicle you provide is roadworthy, appropriately fuelled or charged, insured and carrying valid registration and other legally required documents.
What should I do in an emergency?
Move to a safe location where possible and call 112 for immediate emergency assistance in India. HireDriverJi support is not an emergency service; contact platform support after contacting the appropriate authorities.
Will the app share my location?
Location access and its purpose will be explained in the app permission flow and privacy notice. The final product should let you understand when location is used for pickup, trip status, support or safety features.